Terms and Conditions for Black Magic Mirrors
1. Making a Booking
1.1 A booking is confirmed when you have received a confirmation email and paid the deposit (if applicable) or full booking price.
1.2 By placing an order verbally or online and/or making a payment, it is deemed you have read, understood, and fully agreed to all of our booking terms and conditions.
2. Prices, Deposits, and Payments
2.1 If your booking value exceeds €200, a non-refundable deposit of €200 is due to secure your booking. Please ensure you are 100% happy before selecting and booking your date. The remaining balance is to be paid in full no later than 14 days prior to the event start date. If you are booking within 30 days of your event, the full value is due on booking.
2.2 For bookings with a value under €200, the full amount is due to secure your booking in our system.
2.3 We will not attend or supply services for a booking that has not been paid for in full. Any money paid towards the booking will be forfeited.
2.4 Black Magic Mirrors does not accept cash. Payments can be made via card for amounts €200 or under. For amounts above this, we request payment via bank transfer.
2.5 Cancellations 31 days or less before any booking will forfeit the deposit. Cancellations 31 days or less from the event forfeit any monies paid and require payment of the full balance.
2.6 To use our services or hire items for longer than the booked time, payment must be made before this time commences. Extra time is provided at our discretion and based on availability.
3. Photo Booth Hire Timings and Durations
3.1 In the unlikely circumstance we are not ready to start at the agreed time because of an issue at our end, we will extend our finish time to the agreed duration (venue permitting).
3.2 In the event we cannot start at the agreed time for reasons outside of our direct control, we will do all we can to extend the hire duration accordingly, provided this does not interfere with other clients. If that is not possible, the hire will still end as per the agreed time of the booking.
3.3 In the event we can start at the agreed time but previous activities by you or the venue are overrunning, the hire will still end at the agreed time on the booking. Extensions of that time are at our discretion and may incur additional charges.
3.4 We cannot be held responsible for any circumstances that may prevent us from attending your event, including but not limited to severe weather, traffic delays, breakdown of our vehicles, sickness, or equipment failure. If we cannot fulfil your hire due to events beyond our control, we will contact you as soon as possible, and our liability will be limited to refunding all monies paid.
3.5 As standard, we arrive one hour before your chosen photo/video start time and leave immediately after we have finished. If the product is required to be set up earlier or packed down later, there is an idle hour charge of €50 per hour to cover the cost of staff being on site but the booth not being in use. The booth is not insured without a Black Magic Mirrors staff member present.
3.6 Unlimited prints apply to your booked hire duration only and are based on a maximum of one per person in the photo to avoid abuse and wastage. It is at the attendant’s discretion to print more on the night. We will not print additional copies for a guestbook which is not provided by Black Magic Mirrors, as this charge covers additional prints, not just the book.
4. Equipment and Hireable Items
4.1 The company reserves the right to substitute any equipment with equipment of a similar type and value and amend or alter product specifications.
4.2 Any items provided as part of your hire (with the exception of balloons) will remain property of the company at all times.
4.3 All sizes quoted in space requirements are approximate.
5. Site Location, Facilities, and Conduct
5.1 We will set up in one location as agreed on arrival and cannot move equipment once set up.
5.2 Please ensure there is sufficient space and that you have obtained permission to use our equipment at your venue.
5.3 To provide the best service possible, our location with a staffed photo booth cannot be next to a sound system. We need to communicate with guests without shouting and keep our staff safe.
5.4 You must inform us of circumstances that would make delivery and/or setup more demanding, including going upstairs, long distances from unloading area, etc. We allocate time to set up equipment in our price but complications we are not made aware of that extend setup time will come out of running duration.
5.5 For the Mirror or 360, we cannot carry it up flights of stairs. There needs to be a lift or disabled access for us to be able to get it to anything other than the ground floor.
5.6 In the event that space and/or access to your venue is not safe, practical, or possible, our team has the right to ask for a different space or decline to proceed with the booking. No refund will be given in this instance.
5.7 The client is responsible for ensuring suitable security and crowd control measures are in place prior to the event if required.
5.8 We reserve the right to cease operation and remove equipment from site if at any time our team feels guest or client conduct endangers the safety of the guests, clients, themselves, or the safety of equipment. No refund will be given.
5.9 Our team reserves the right to refuse guests use of the equipment if they feel they are too unruly, disruptive, drunk, or abusive.
6. Liability and Insurance
6.1 You agree to compensate our company for any damage or theft of equipment as a result of negligent behaviour by the hirer or guests whilst on hire. This includes future loss of business arising out of the equipment being unavailable for future clients until repairs are completed.
6.2 Where we are creating a photo album or guest book as part of a photo booth booking, we cannot be held responsible for damage or loss incurred by guests, e.g., drink spills.
6.3 The company accepts no liability for any damage or loss of personal property and/or any injury arising from the use of the hired equipment.
6.4 Children under 14 must have an adult in attendance or be supervised around any of our equipment.
6.5 The hirer agrees to guarantee permission is in place for photos to be taken with our photo booths.
6.6 Black Magic Mirrors has public liability insurance up to €5 million, and all equipment is PAT certified. Contact us if you need a copy of this documentation for your venue.
7. All Other Terms and Conditions
7.1 Unless specifically agreed beforehand, we may use any photographs from your event for advertising and promotional material, online and in print. The hirer agrees that permission is granted to do so from all guests.
7.2 Please contact us if you are unclear on any of our terms and conditions before you book. We are more than happy to answer your questions.
7.3 We will make every effort to deliver the equipment and service as agreed; however, occasionally it may be necessary to change elements due to circumstances out of our control. This will not be deemed a breach of contract.
7.4 Any dissatisfaction with the service provided by us must be made on the night so we can attempt to rectify the situation.
8. The Idiot Clause
8.1 If at any time guests or clients are found to be heavily intoxicated, aggressive, or exhibiting inappropriate behaviour, we reserve the right to terminate the booking and pack up the equipment. No refund will be given, and any damages incurred will be invoiced. This clause ensures a safe and respectful environment for all guests and staff.
If you have any questions about our terms and conditions, please contact us before your event via letstalk@blackmagicmirrors.com.
